The city of Lake Elmo advises its residents – specifically in the Old Village area – to begin running a continuous stream of water from a faucet in their buildings until further notice.
It is recommended this continuous stream of water be a minimum of a quarter inch in diameter – about the size of a pencil. Running the water in this manner is a precautionary measure to prevent freezing of the water service lateral pipes.
The extended and extreme cold weather has pushed frost depths to between 8 and 10 feet in paved areas where the snow has been removed. This is the depth of main water main pipes and is likely the cause of freeze ups.
Customers’ water bills will be adjusted for the water run to prevent freeze ups. The adjustment will be based on a historic average of a winter quarter usage.
Lake Elmo also has the following advice for water customers:
• If your water service lateral freezes, you will be responsible for the cost of thawing the pipes.
• If you notice the stream of water reducing in volume or pressure, or if you notice a discoloration of water (signs of freezing), run the water at full stream for five minutes to melt ice that may be forming in the lateral.
• Please make sure to inform others in your household not to turn off the water.
• If you have a lateral freeze up call the Lake Elmo Public Works Department at 651-747-3940. Please contact the city of Lake Elmo at 651-747-3900 to let the water utility clerical staff know that you are running your water. Please provide your name and address to the attendants.